Manager, Facilities Operations

Reporting to the Director, Reliability and Operations (the “Director”), the Manager, Facilities Operations develops and supports a team-based approach to deliver best-in-class facilities operations and support services to the Sheridan community. The Manager leads and manages a diverse team of technically talented individuals/trades, external contractors, staff and students in support of campus sites, buildings, facilities, infrastructure, systems and a broad range of College services.   The Manager also supports the development and continuous improvement of a maintenance and reliability program centered on best-in-class maintenance planning, scheduling, executing and closing, materials and spares management, asset condition management, root cause analysis, preventative maintenance optimization and quality management. 

What You’ll Be Doing

• Providing reliability and operations leadership, continuous improvement, and ensuring best-in-class customer service; 
• Supporting a best-in-class reliability culture within the division including the development and continuous improvement of a maintenance and reliability program centred on best practice maintenance planning, scheduling, executing and closing, materials and spares management, asset condition management, root cause analysis, criticality analysis, Computerized Maintenance Management System (CMMS) utilization, and quality management;
• Determining the Operations and Maintenance requirements in support of the Asset Management objectives and goals, and leading maintenance, operations and resource strategies to manage the use of funds, resources, equipment, tools and materials in delivering asset management activities; 
• Developing and tracking a master schedule of activities and projects within the campus, and defining how best to implement project strategies, through first-hand knowledge of existing infrastructure and systems and the logistical challenges and physical impediments to overcome in delivering successful projects; 
• Designing solutions consistent with current government legislation/regulations (e.g. health and safety and environmental) and congruent with College strategic initiatives (e.g. AODA and Sustainability);  
• Introducing new process improvements, tools, systems and applications to more effectively manage and track workflow in a consistent and structured format with reporting capabilities at all campuses; 
• Leading the preparation of specifications, contracts, documentation/drawings for public tendering processes;  
• Maintaining/reviewing contracts for third party contractors; performing inspections and monitoring service contracts; performance metrics;  
• Planning, consulting, analyzing and recommending solutions to customers consistent with integration into existing systems and services; and congruent with College and departmental strategic goals, objectives and fiscal constraints; 
• Optimizing employee engagement and team performance through effective recruiting, selection, workflow/project planning, employee development, mentoring/coaching, and performance management to meet department and Sheridan-wide goals;  
• Performing other related duties, as assigned.

About You

You have the skills and knowledge to work with an increasingly diverse student and staff population as well as a proven commitment to anti-oppression, equity, and inclusion. 

You are an analytical thinker and have a knack for thinking critically when solving problems and making sound decisions.

You are a self-directed natural leader with a highly collaborative spirit which, combined with your keen interpersonal and communication skills, empowers you to build positive and collaborative relationships, create and maintain a positive organizational culture and provide a high level of consistent and excellent customer service.   

You enjoy multi-tasking, prioritizing, balancing and managing multiple complex and competing demands while staying organized to effectively meet a demanding workload in a fast-paced environment.

You have superlative communication, presentation and influencing skills with an ability to influence at all levels and obtain buy-in when diverse needs and competing priorities exist and can clearly communicate complex information verbally and in writing across multiple levels.

You have the ability to manage several concurrent projects and operational activities with conflicting timelines and priorities.  

The successful candidate will also meet the following qualifications:

• 4-year degree in Engineering or a related field
• 7 years related facilities operations management experience, preferably in a post-secondary educational environment (equivalency to be considered)
• Experience with budget development and management 
• Exposure to sustainability initiatives for waste management and energy conservation 
• Demonstrated Project Management capability and knowledge in building trades and the respective engineering disciplines
• Understanding of building automation systems 
• Working knowledge of relevant/applicable codes and regulations (i.e. Building, Electrical, Health & Safety, WHMIS, Fire etc.) and construction management 
• In-depth knowledge of Occupational Health and Safety (OHSA) and personal protective equipment (PPE)
• Availability to support/facilitate service or repairs, as needed

Who We Are:

Every member of the Sheridan community is passionate about the transformational role we play in people’s lives. Our strategic plan, Sheridan 2024: Galvanizing Education for a Complex World (https://sheridan2024.sheridancollege.ca/), charts a path towards a new ground-breaking model of higher education that reshapes post-secondary education and better prepares students for the future. We are committed to demonstrably advancing equity, diversity and inclusivity. Diversity is our strength and fuels our commitment to excellence. Across our campuses, we’re making meaningful strides towards developing an equitable and inclusive community.

• For more information, visit: Why Work at Sheridan

Other Details
Department: Facilities and Sustainable Infrastructures
Primary Work/Campus Location: Trafalgar (may be assigned activities at any Sheridan campus) 
Work Categorization: Resident Position | Fully on-site 5 days/week
Reference #: J0524-0199
Employee Group: Administrative
Payband: NM 
Salary Range: $98,558 - $123,197
Application Deadline: May 31, 2024

Sheridan is deeply committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Mississaugas of the Credit First Nations, Anishinaabe Nation, Huron-Wendat and the Haudenosaunee Confederacy. Sheridan is situated on these lands, and it is our collective responsibility to honour and respect those who have gone before us, those who are here, and those who have yet to come. We are grateful for the opportunity to be working on this land.

Sheridan values the diverse and intersectional identities of its students, faculty, and staff. Sheridan regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. Sheridan seeks applicants who embrace our values of equity, anti-racism, and inclusion. As such, we encourage applications from qualified candidates who have been historically disadvantaged and marginalized, including those who identify as First Nations, Métis and/or Inuit/Inuk, Black, members of racialized communities, persons with disabilities, women and/or 2SLGBTQ+.

Sheridan will provide job applicants with accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. To request accommodation, please contact Human Resources.

You may be asked to provide copies of your educational credentials at the time of interview. Upon hire, we require official confirmation of educational credentials and Canadian equivalency assessments, if applicable.